We offer a 21-day warranty on all cameras we sell online. Eligible items from online orders will be accepted for a repair if the request is made within (21) days of the buyer's receipt of the merchandise. If we cannot repair the item you purchased, we will offer a replacement. If a replacement is not possible, we will offer an online credit. If issued, the online credit can only be used online, not in our physical in-store location. We do not accept returns. We do not issue refunds. We do not issue any returns or exchanges due to buyer's remorse.

ALL ONLINE ORDERS TAKE 14 BUSINESS DAYS TO PROCESS

We don’t accept cancellations of orders and reserve the right to charge a restocking fee that can be up to 25% of the original purchase. This charge helps us cover the cost of fees involved in any credit card transactions, as well as the costs of labor involved in both the selling and returning of items.

If you have an issue with your camera, email customerservice@wearerelics.com within (21) days of receiving your online order. Once a repair is requested, a shipping label will be emailed to you. Items must be returned in original condition to Relics within (7) days of receiving the shipping label, otherwise, additional fees may be incurred.

Please note that online and in-store inventories are separate. (Please call or text us at 562-434-0099 with any questions.

IN-STORE PURCHASES:

We offer a 21-day warranty on all cameras we sell in-store. Eligible items from in-store orders will be accepted for a repair if the request is made within (21) days of the buyer's receipt of the merchandise. If we cannot repair the item you purchased, we will offer a replacement. If a replacement is not possible, we will offer an in-store credit. If issued, the in-store credit can only be used in-store at Relics at 2106 E 4th Street, LB 90814, not online. We do not accept returns. We do not issue refunds. We do not issue any returns or exchanges due to buyer's remorse.

If you have an issue with your camera, visit us in-store at 1105 E 3rd Street, Long Beach 90802, or email customerservice@wearerelics.com, within (21) days of receiving your in-store order. Items must be returned in original condition to Relics, otherwise, additional fees may be incurred.

Please note that online and in-store inventories are separate.

*PLEASE NOTE: We will not accept any returns or exchanges for any items purchased both online and in-store, and cameras will only be considered for a repair or replacement if there is a functionality issue with the item sold (which is a rare occurrence). We will not accept any returns or exchanges for any sensitized goods (i.e. photographic film, paper, or chemistry). This includes items for which a sensitized good is a component.

If you have any questions drop us a line below:

customerservice@wearerelics.com